Network Operations Center

Get Connected! Anywhere, anytime, no limits!

We monitor, control and support our network 24 hours a day, 7 days a week from our NOC.

Network Operations Center (NOC)

After many years of activity in the field of Satellite Internet Backbone Connectivity, LCS’s name has come to stand for consistent reliability of service together with unfailing availability of support.

We provide constant monitoring and management of all of our customer’s links 24x7x365 free of charge, through our Network Operations Center (NOC). This support includes the following services:

  • Initial help and support on configuration of routers, help in LAN and WAN configuration for the link commissioning, choosing connection method and implementation of the chosen system.
  • Online activity monitoring, problem and event ticketing, remote event treatment.
  • Additional LAN/WAN Remote configuration, IP settings and IP related problem solving over the initial connection.

Network Operations Center (NOC).

Handling of an incident at LCS’s NOC:

The goal of the NOC department is to achieve minimum MTTR in order to provide IP connectivity to LCS clients.

  • Network Operations Centre
    • Customer Support representatives
    • Tier1 level support
    • Tier2 level support
    • Shift Supervisor
  • Technical Support
    • Backbone technician Responsible for all Backbone related incidents
  • Engineering
    • RF Engineer
    • Network Engineer
    • VSAT platform
LCS NOC Procedure

Already a Customer looking for Support?

LCS provide worldwide support via a network of agents and distributors based throughout Europe, North and South America, Africa, the Middle East, Central Asia, South Asia, and the Asia Pacific regions.

VSAT Services

Discover our Internet via Satellite services.

Internet via Satellite (SME, Home) and Shared Services (iDirect).

Satellite-based, high quality, communication to any location.

Let us provide you a suitable solution for your maritime project.

A wide ranging solutions of Media Broadcasting to manage 24/7 television channels.

LCS set up a high-speed broadband mobile office in minutes wherever you are on the planet.

Solutions to work in any environment and operating on Inmarsat’s I-4 geostationary satellite.

10% Discount

Connect to Internet Anywhere

Limited time offer on first purchase…

Please mention “SAT-SPECIAL OFFER” in description field of your request.

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